Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information. Cookies set by the website owner (in this case, Valor Health) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies."

We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website, remember your preferences, and improve your overall experience.

2. How We Use Cookies

Valor Health uses cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate securely. Other cookies enable us to track and target the interests of our users to enhance the experience on our site. Specifically, we use cookies to:

• Ensure Website Functionality: To allow you to navigate the site, use the secure patient tools, and fill out assessment forms smoothly.
• Analyze Performance: To understand how visitors interact with our website, identify broken pages, and optimize our clinical content.
• Remember Preferences: To store your preferences (such as language or region) so you do not have to re-enter them upon returning.

3. Types of Cookies We Use

The specific types of first- and third-party cookies served through our website and the purposes they perform include:

• Strictly Necessary Cookies: These cookies are essential to provide you with services available through our website and to use some of its features, such as access to secure patient portals. Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions.
• Performance and Analytics Cookies: These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our outreach campaigns are, or to help us customize our website for you.
• Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.

Note on Healthcare Privacy: Because we are a behavioral health provider, we place strict limitations on the use of marketing and tracking cookies. We do not use third-party tracking pixels to collect or transmit Protected Health Information (PHI) for advertising purposes in accordance with HIPAA guidelines.

4. Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site:

• Google Analytics: We use Google Analytics, which is one of the most widespread and trusted analytics solutions on the web, to help us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit anonymously. For more information on Google Analytics cookies, see the official Google Privacy page.

5. How Can I Control Cookies?

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

Valor Health
South Carolina
Phone: (XXX) XXX-XXXX
Email: privacy@valorhealth.com